Family Engagement Officer

Salary information: Grade 5, £31,156 - £33,000 per annum (depending on experience)
Work pattern: 40 hours per week, Term time only + 5 Staff Training Days + 120 Additional Hours during the School Holidays (42 weeks)
Work hours: Monday - Friday, 8am - 4pm
Contract type: Permanent
Start date: ASAP

Are you passionate about making a real difference in the lives of children and families?

We are looking for a committed, compassionate, and proactive Family Engagement Worker to join our dedicated team at Pield Heath House School, a specialist setting for students with complex and severe learning difficulties.

In this key role, you will work closely with families to strengthen home-school relationships, support attendance and wellbeing, and help families navigate systems and services that impact their children’s lives.

What you’ll do:

• Build trusting, respectful relationships with parents and carers.
• Support families in understanding and engaging with EHCPs and support plans.
• Promote attendance and tackle persistent absence with empathy and professionalism.
• Work as part of a multi-agency team including therapists, safeguarding staff, and external professionals.
• Facilitate inclusive parent forums, workshops, and informal support opportunities.
• Champion parent voice and inclusive communication across the school.

What we’re looking for:

• Experience supporting families, ideally in an education or SEN setting.
• A strong understanding of the challenges faced by families of children with complex needs.
• A confident, empathetic communicator who can build relationships and maintain boundaries.
• Knowledge of safeguarding and family support frameworks.
• Organised, flexible and ready to take initiative in a developing role.

Why join us?

• A caring, values-driven school community.
• Opportunities for CPD in SEND, safeguarding, and positive behaviour support.
• A chance to have real impact on families who need it most.

Supportive colleagues and leadership who believe in teamwork and inclusion.

Ready to apply?

We welcome applications from people of all backgrounds. If you’d like to discuss the role before applying, please contact Pield Heath House School, 01895 258507.

Closing date: Monday 29th September 2025 at Noon
Interviews: Monday 6th October 2025
Further information: Please note we reserve the right to close this vacancy before the date shown if sufficient applications are received. Please submit your application as early as possible if you are interested in this position. If you have not heard from us by 20th October 2025, unfortunately on this occasion your application has not been successful.

Safeguarding Statement
Pield Heath House School is dedicated to safeguarding and protecting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will undergo an enhanced DBS check and other pre-employment checks and must have satisfactory references.